We often refer to the data collected by our TSX™ solutions as a goldmine of information. Nowhere is that more appropriate than with the TSX™ 3PL solution.
The challenge for many 3PL operations is leaving billable services unbilled. Manual processes are nearly impossible to utilize in managing the capture of these billable services. And even if there are processes in place to capture the activity, the transfer of that information into a billing system is labor intensive and prone to error, inaccuracy, and delays…which many times results in disputes with customers and concessions the 3PL must concede.
Our TSX™ 3PL solution is a transaction-capturing machine, designed from the ground up to provide fast and easy data collection. These transactions are all automatically captured (in real time) into a table that holds User ID, the Transaction Type, the Date and Time of the transaction, and all relevant fields of data for the activity (i.e. Item Numbers, Quantities, Purchase Order or Sales Order Numbers, Pallet IDs, etc.) That TSX™ table, the Scanfile table, is the “pot of gold” – automatically stored billable transactions and services with audit-strong detail. When your billing cycles occur (or at any time in between), TSX™ 3PL can generate the billing statement, by client, for all billable transactions at that moment. The transactions are linked to a set of configurable tables that hold Customer Services, and then subset tables of Customer-Specific Charges. Management may then review billing statements and edit or post/approve as is. TSX™ 3PL has a full suite of Web Services to allow automated integration with client billing systems.
All TSX™ solutions are web applications that may be hosted by the client on client-provided and managed servers, or hosted on WDS cloud-based servers. For our 3PL clients, this provides an easy path to allowing their customers secure and approved visibility to their inventory…a critical level of service that is rapidly becoming a must-have for 3PLs. The TSX™ 3PL solution’s customer interface may be as robust as integration with the customer’s systems (i.e. data related to inbound receipts or outbound delivery requests, item master lists, ship-to information, etc.), or as basic as read-only queries into their inventory levels and locations.